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Los Gatos Garden Inn
LOS GATOS, CA | Part Time
$32k-42k (estimate)
1 Month Ago
Front Desk Clerk
$32k-42k (estimate)
Part Time | Accommodations 1 Month Ago
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Los Gatos Garden Inn is Hiring a Front Desk Clerk Near LOS GATOS, CA

Benefits/Perks
  • Flexible Scheduling
  • Hotel Stay Discounts
  • Competitive Compensation
Job SummaryWe are seeking a positive, friendly, proactive Front Desk Clerk to provide exceptional service to our hotel guests. The Front Desk Clerk will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Clerk must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. 
Responsibilities: 
  • Monitor the maintain knowledge of hotel operations and activities
  • Take reservations and answer questions via phone, email, and in-person
  • Build rapport with guests and identify their needs through friendly conversation and open-ended questions
  • Describe the features and amenities of guest rooms
  • Ensure compliance with health and quality standards
Qualifications
  • Friendly and outgoing personality
  • Familiarity with hospitality industry standards
  • Proficient in English; knowledge of Spanish is a plus
  • Strong communication skills
  • Strong organization skills
  • Computer literacy
  • Basic mathematic skills
  • Able to resolve issues with a customer-focused orientation
  • Able to lift 30 pounds
  • Team player mindset

Job Summary

JOB TYPE

Part Time

INDUSTRY

Accommodations

SALARY

$32k-42k (estimate)

POST DATE

04/18/2023

EXPIRATION DATE

06/08/2024

WEBSITE

losgatosgardeninn.com

HEADQUARTERS

Los Gatos, CA

SIZE

<25

INDUSTRY

Accommodations

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Los Gatos Garden Inn
Full Time
$32k-42k (estimate)
1 Month Ago

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